Kansas City, (KC) unlike other metro areas, has a lot of unique attributes. It has a river dividing it in half, it crosses two different states with different state statutes and laws, and it has a myriad of counties including a consolidated county. There is a lot to know if you’re doing business in the Kansas City area. It’s a great place to be a citizen, and it’s a great place to live. It’s also a great place to be a property manager, as long as you’re aware of all the complexities and inner workings in the metro area.
What Does a Property Manager Do in Kansas City / KC?
Property managers are multi-taskers. Their skills and talents are diverse, and their responsibilities are numerous, including: customer service, business management, client relations, basic maintenance issues, and an understanding of how things work for single family homes, townhomes, and condos. They need to assign and coordinate maintenance, execute leases and addenda, negotiate rents and lease terms, update databases, track renewals, execute competitive analyses, market and advertise homes, as well as show them. Your property manager will negotiate rent increases when required, and ensure utilities are transitioned from landlord to tenant. City rental licenses also need to be kept up to date and there are even more things property managers do on a daily basis. They are busy, and there are a lot of spinning plates. The only way to manage this myriad of tasks is by doing it in a process-oriented fashion. You need checklists, software to support what you’re doing, and the best automation available, including electronic document signing and lease renewals. You want automated tracking, the ability for tenants to submit work orders online 24 hours a day and seven days a week, and all the things that help make management more efficient.
These are the things we do at 33rd Company to be the most efficient managers possible. We also have online apps and vendor apps that allow for real time information and updates on work orders and information and pictures from the field. It can be a daunting task. There’s lots of activity, and property management is one of those jobs that you come into the office and you never know what you’ll be doing from one day to the next. That makes it fun and rewarding.
Managing People as Well as Properties
We like to say that the P and the M in property manager stands for people manager. We’re really managing people, whether it’s showing properties to prospective tenants, screening applicants, or handling some of the basic questions involved in a lease. We make sure we embed appropriate terms and conditions in your lease and we utilize lots of resources to make sure we’re dealing with people considerately and graciously and communicating all the way. Good communication is essential.
Managing Systems and Procedures
Property managers do get out of the office to visit homes. There are unscheduled drive-bys, scheduled interior inspections, and a consistent review of neighborhoods, communities, and market issues. If something is happening that will affect your property, we will escalate when required for the best results. A lot of judgment is needed by property managers on a daily basis. A good property manager is worth gold to landlords. They take all these tasks and boil them down into an organized management system, providing outstanding service to tenants and owners.
Reasons to Work with a Property Manager
Independent landlords have quickly found themselves overwhelmed, even with a single property. A good property manager will take that entire monkey off
your back and provide better marketing, shorter vacancies, longer tenancies, better tenants, less turnover, better care of the property, and lower maintenance costs. Your management fees will be tax deductible, so it pays for an individual landlord to hire a good manager
. Your cash flow will improve, and you will doless work while making more money.